Microsoft Outlook

Time: 24 hours



Course overview:


Microsoft Outlook is world’s leading Desktop personal productivity program that is used to efficiently manage personal information like emails, calendar, contacts and notes. MS Outlook makes it easy to manage emails, create and manage contacts, create and manage appointments and take notes.

Course Content


Getting Started

  • Personal information and productivity concepts 

  • Overview of Microsoft Outlook 

  • Setup Outlook on your computer 

  • Explore the user interface

Manage Outlook Environment

  • Manage outlook options 

  • Setup outlook 

  • Change text formats 

  • Create and manage email accounts 

  • Customize navigation plan 

  • Save and Print information in outlook


Manage messages

  • Create messages 

  • Delete messages 

  • Move messages between folders 

  • Forward Messages 

  • Replying to messages 

  • Adding cc and bcc 

  • Request delivery and receipts 

  • Formatting messages

  • Inserting hypertext 

  • Creating HTML messages 

  • Add signatures 

  • Sorting and searching messages 

  • Save messages 

  • Export outlook messages 

  • Adding attachments to messages 

Manage contacts and groups

  • Create new contacts 

  • Delete contacts 

  • Update contact details 

  • Import contacts 

  • Share contacts 

  • Tag contacts 

  • Create contact groups 

  • Multiple address books 

  • Adding notes to groups 

  • Delete groups 

  • Delete group members

Special notes:

Additional Theory + Labs


Manage schedule

  • Create calendar 

  • Make appointments 

  • Adjust view details 

  • Modify calendar time zones 

  • Using multiple calendars 

  • Share calendars 

  • Create meetings 

  • Invite people to meetings 

  • Creating recurring meetings 

  • Creating all day events 

  • Using scheduling assistant 

  • Schedule resources – rooms, printers 

Automate Outlook 

  • Create rules 

  • Manage folders 

  • Change quoted text colors 

  • Create and assign signatures 

  • Creating auto replies 

  • Using quick steps

Staffing Support
  • Resume Preparation

  • Mock Interview Preparation

  • Phone Interview Preparation

  • Face to Face Interview Preparation

  • Project/Technology Preparation

  • Internship with internal project work

  • Externship with client project work

Our Salient Features:
  • Hands-on Labs and Homework

  • Group discussion and Case Study

  • Course Project work

  • Regular Quiz / Exam

  • Regular support beyond the classroom

  • Students can re-take the class at no cost

  • Dedicated conf. rooms for group project work

  • Live streaming for the remote students

  • Video recording capability to catch up the missed class


951 N Plum Grove Rd, Suite B,

Schaumburg IL 60173

Branch Office:

1560 Wall Street, Suite #111,

Naperville, IL 60563

Branch Office:

O'Hare Lake Office Park,

2400 East Devon Ave, Suite #257

Des Plaines, IL 60018

Tel: 847 350 9034

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Disclaimer: At this time, we are not offering any training programs for Nebraska residents.

 'PMP' and 'PMI' are registered marks of the Project Management Institute, Inc.

'GI Bill' is a registered trademark of the U.S. Department of Veterans Affairs (VA).

InfoTekGuide - A Leading IT Training Provider in Schaumburg and Naperville